Privacy
Privacy Policy
How ConductCognition handles your data and the responsibilities that stay with the researcher running each study.
Information We Process
ConductCognition processes researcher account details such as name, email, institution, and plan status, plus study configuration, participant tokens, trial data, and scored outputs that researchers create inside the platform.
Participant Data
Researchers control the study data collected through their projects. ConductCognition stores participant records, browser checks, trial-level responses, and scored summaries so researchers can run studies and export results. Researchers are responsible for their consent language, study approvals, and lawful basis for collection. Each study shows participants a consent screen unless the researcher turns it off for that study, for example when consent is taken in person. Exports then show that the study team handled consent.
Analytics
The public website and the researcher dashboard use Google Analytics. The dashboard and sign-in pages also use PostHog to count page views, sign-ins and study setup. Participant and test pages run no analytics. Google Analytics and PostHog never load there, and ConductCognition's own event log records nothing from them. The same holds when a researcher previews a task.
How Data Is Used
Data is used to authenticate users, operate studies, score completed sessions, generate exports, monitor reliability, and provide support. ConductCognition is presented for research use only and not as a clinical diagnostic service.
Referral Links
If you reach ConductCognition through a ConductScience Affiliate Program link, the website saves the referral code in a cookie named cc_ref for 90 days. It saves nothing if your browser has Global Privacy Control turned on, a setting that asks sites not to share your data, or if the program's privacy page says its cookie stays off for you. If the cookie is still there when you create an account, we tell the program your account ID, your email and what you pay, so that it can work out what the person who shared the link earns. That person sees how many people signed up and paid, when, and how much, but not your name or email. The details are at https://affiliates.conductscience.com/privacy.
Platform Norms
ConductCognition can pool scores from tests run with standard settings into platform norms. A norm keeps only summary numbers for each test and age band, such as the mean and percentiles. Sessions from paying customers' studies never feed the pooled norms, except class studies. A class study's results are kept, and an anonymized copy, with no name, email or contact details, feeds the norms on any account, but never the results of a participant who gives an age under 18. Sessions from studies of a clinical or patient sample never feed the norms.
Retention and Deletion
Study data stays in the researcher's account until it is deleted. The study owner can delete all of a study's data from the study page: its participants, sessions, trial data, scores and the study itself. The page offers the score and trial downloads first and asks the owner to type the study title. The owner can also set a deletion date in the study settings. A daily job then deletes the data after that date ends (UTC). A researcher can still delete a single result, and archiving a study hides it but keeps its data. When a study team asks, ConductCognition support can delete the study's data and records the reason. Every deletion leaves a record of the study ID, who deleted it, when and how many records were removed. The record keeps no study text or participant data. Deleted data cannot be restored, and backup copies are cleared within 30 days. To delete an account, contact support.
Security
The platform uses authenticated researcher sessions, tokenized participant access, server-side scoring, and operational monitoring controls. No public promise is made here about regulated-clinical compliance or special certifications beyond the implemented product scope.